Refund and Returns Policy

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Send back the goods to us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and we will transfer the return fund to you, within a certain amount of days.

To return your product, you should mail your product to:

Jl. Agung Permai 4/C4-23 RT10 RW11, Sunter Agung, Tanjung Priok

Jakarta Utara, 14350, Indonesia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us at info@rumputganduminstant.com for questions related to refunds and returns.